Manufacturing and processing: Customer portal for textile printers
A customer portal for textile printers where clients approve proofs, update their order breakdown and find previous orders, without everything running through separate emails.
What customers of textile printers want to see.
For textile printers the placement proof is where an order goes right or wrong, and today that happens over email. The client gets a PDF, sends back a few questions, artwork adjusts the proof and sends a new version. Which version was finally approved is buried in a long thread. With clubs, the size breakdown keeps changing after the proof is agreed, arriving as a new attachment that does not always reach the right person. And anyone reordering the same shirts a year later has to explain which ones they were, because the order number sits in an old email.
Customer portal for textile printers
Example- 1
Set up access per organisation
DoneAn organisation gets access for the people who order and approve, for example the buyer and the marketing contact.
- 2
Show proofs and breakdowns
In progressFor each order the client sees the current placement proof per position, with dimensions and colours, and the breakdown by size.
- 3
Record approval and reorders
NextThe client approves the proof per position or leaves a comment at a specific spot.
From invitation to approval.
Set up access per organisation
An organisation gets access for the people who order and approve, for example the buyer and the marketing contact. At a club, a team manager can update the size breakdown for their team without seeing the rest. Who may approve what is fixed per organisation.
Show proofs and breakdowns
For each order the client sees the current placement proof per position, with dimensions and colours, and the breakdown by size. A change to proof or breakdown creates a new version with the differences visible. Until the order is in production, the client can update the size breakdown within agreed limits.
Record approval and reorders
The client approves the proof per position or leaves a comment at a specific spot. Each approval carries name, date and version and releases the order for scheduling. After delivery the order stays in the portal, so a reorder with the same placements and colours can be started with a few choices.
Less email, the same records.
Textile printers currently share proofs as PDFs by email and track breakdowns in the client's spreadsheets. The portal takes proofs from the artwork software and breakdowns from the order system. Invoices and delivery notes can be shown from the system that produces them today. Clients own their designs and size data; you own the proof and the technical execution. A reseller can be given access to their own clients' orders.
Client edits the breakdown
Letting clients make changes saves emails, but a change after the garments are bought costs money. You can allow changes up to a certain point in the process and only by request after that. The portal shows when that point is, so the client knows where they stand.
Proof per placement or as a whole
A proof with all placements in one image is easy to take in but makes it hard to comment on one position. Approval per placement is more precise and stops a sleeve question holding up the whole order. For simple orders one image is enough; for complex ones per placement works better.
Reorder in the portal or via sales
A reorder in the portal is quick for the client, but the garment may have been discontinued or gone up in price. So a reorder can be started in the portal and confirmed by sales. It stays easy without promising a price that no longer holds.
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Read the storyWhat customers find in the portal.
Each organisation gets its own access to position proofs for approval, a size split it can adjust until an agreed moment and the order history. Before going live, we try it together with a business order with one proof round, and with a club order where the split changes twice and one position is rejected. Reordering from history, reseller access and delivery notes per box can be switched on when customers ask.
View pricingSupport and updatesGood to know.
Explore pricing and optionsCan several people in one organisation approve?
Yes, and you decide per organisation who may. Sometimes marketing approves the design and the buyer the quantities. The portal shows who approved what. An order only goes to production once every required approval is in.
How do we stop the breakdown changing after purchasing?
The portal locks the size breakdown as soon as the garments are ordered. After that the client can submit a request, which sales assesses for availability and cost. The client can see in the portal when the breakdown was locked, so it is no surprise.
Can a team manager see only their own team?
Yes. At clubs or large companies you can appoint a manager per team or department. They see and edit only the breakdown and names for their group. The main contact sees everything and gives final approval.
Can clients download earlier designs?
They can find the approved proofs and the files they supplied themselves. Prepared print files and screens stay with you, because they are technical and not readily usable elsewhere. The client has what they need for a reorder or their own records.
What often connects to this.
- Digital job cards for textile printersDigital job cards for textile printers that bring the approved placement proof, size breakdown and press settings to the press, and record counts and misprints per job.
- Website for textile printersA website for textile printers that sets printing methods and garment models side by side, so a client understands which method suits their design, run size and fabric.
- Enquiry form for textile printersAn enquiry form for textile printers that collects size breakdown, print placements and artwork in one go, so an enquiry does not stall on a missing file or an unknown size.
One place for your customers.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Customer portal for textile printers: approve placement proofs, update size breakdowns and find previous orders, all in one place.
- Set up access per organisation
- Show proofs and breakdowns
- Record approval and reorders