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Vorlyo

Care & support

We build it. We keep it running.

Your digital environment does not stop at delivery. Vorlyo provides hosting and technical management, with maintenance and support that fit your business. Everything under one roof, after launch too.

From launch to everyday use

One environment. One point of contact.

You do not need to figure out whether a problem sits in your website, hosting or an integration. Report it to us. We look at the full picture and determine the next step.

  1. 01

    Set up

    A technical foundation and clear support arrangements.

  2. 02

    Maintain

    Agreed checks, updates and support.

  3. 03

    Improve

    Review new requirements and develop what matters.

What we take care of.

Your environment is part of our day-to-day work. Your proposal sets out which activities are covered for your solution.

Hosting & infrastructure

We provide the technical environment your website or software runs on. Capacity and configuration reflect your usage, integrations and expected growth.

Maintenance & security

Updates, dependencies and access settings need ongoing attention. We agree which components we maintain and how changes are checked.

Monitoring & recovery

We define which signals to monitor and how to respond to a disruption. Backups, retention and recovery arrangements are tailored to your solution.

Support & development

A question, an error or a new request: you have one point of contact. We distinguish fixes and maintenance from extensions so you know what the agreement covers.

Getting help should be simple.

Tell us what happens, where you see it and who it affects. A link or screenshot helps. Do not share passwords or sensitive customer information.

We assess the impact and what is needed. Availability, priorities and response times are agreed up front, so you know how to reach us and what to expect.

Get in touch

Monthly costs that fit your solution.

Explore pricing and options

A compact website needs different care from software handling payments, customer data and multiple integrations. Pricing reflects scope, usage and complexity.

Displayed monthly prices are starting points. Your amount may fall between them or be higher. Your proposal distinguishes build costs, recurring care and any external usage charges.

Clear before we start.

Do you provide hosting too?

Yes. For the solutions we build, we provide hosting and technical management. Configuration, monthly costs and responsibilities are agreed up front.

Is every change included?

That depends on the agreed coverage. Fixing a fault is different from building a new feature. For additional work, we first discuss the approach, costs and timeline.

How quickly do you respond to an incident?

Availability, priorities and response times are agreed based on how critical your solution is. Your proposal defines the support coverage; 24/7 support or a fixed recovery time is not included by default.

Can monthly costs change?

Yes, for example with higher usage, additional integrations or broader support. Your price may fall between the displayed tiers or above them. We clarify costs and how changes are handled up front.

Taken care of. Beyond the build.

Discuss what your website or software needs. We will clarify the support and costs.

No obligation · Fixed scope, timeline and price after intake