Customer portal for stone fabricators
Customer portal for stone fabricators
Give customers access to their own documents and decisions. The focus is: slab photos and approvals.
Discuss your projectCustomer portal for stone fabricators
ExampleExample · Work agreement
For discussion- Subject
- slab photos and approvals
- Connection
- approved slab layout
- Sector
- stone fabricators
Next step
Connect responses
Attach responses and additions to the correct job. Distinguish saved information from information that has actually been submitted.
What does this solution need to handle for stone fabricators?
Vein direction and slab selection belong in final product approval. For customer portal, storing information is only part of the job. Information about slab photos and approvals needs to connect with the records for approved slab layout. We investigate where that handover happens today and which checks are needed before work proceeds.
From daily operations to working software.
- 01
Define access
Customer information: slab photos and approvals. Define which customer may see each file. Access is checked on the server, including when opening a document link.
- 02
Show current information
Job reference: approved slab layout. Show the current version with a clear status. Keep history where needed and do not make internal notes customer-visible by default.
- 03
Connect responses
Next action: template, edge profile and cut-out. Attach responses and additions to the correct job. Distinguish saved information from information that has actually been submitted.
Connect with what you already use.
Bring an anonymised example of slab photos and approvals. Together we assess the available information and who maintains it. For the connection with approved slab layout, we establish which system owns the record. We first check available exports or APIs; an integration with your supplier is not assumed. Vorlyo can provide the website, software, hosting and ongoing care together. The required components are documented in the engagement.
- The sector determines the exception
- Vein direction and slab selection belong in final product approval.
- A change to slab photos and approvals
- Show what needs reassessment after a correction. Consequences for approved slab layout belong to the same change; existing agreements must not change silently.
- From information to a decision
- Agree who reviews slab photos and approvals before the next step starts. Use the work record for approved slab layout so the decision remains understandable afterwards.
Start with a scope you can verify.
For stone fabricators, we first identify the handover around slab photos and approvals that needs attention. The initial version has defined inputs, an owner and an outcome. We then test a normal example, missing information and a change after approval. User roles, migration, integrations and care determine the investment; monthly pricing depends on agreed scope and complexity.
Good to know.
What should we provide for customer portal?
An example of slab photos and approvals, the current workflow and who can approve changes. Avoid customer data during the initial discussion. We then agree relevant fields and exceptions.
Can this connect with approved slab layout?
We assess the source and available access. An API may fit, or a controlled import may be more appropriate. We also agree how missing information, failures and duplicate transfers are handled.
How do we assess whether this works for stone fabricators?
Use the three checks below to begin the intake. Compare results with your current process and let the responsible staff member test exceptions. Final scope and acceptance criteria follow that assessment.
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No obligation · Fixed scope, timeline and price after intake