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Repairs and specialist services: Quotation software for shoe repair shops

Quotation software for shoe repair shops that records sole work, stitching repairs and material choices in a repair proposal, so customers know what they are agreeing to before anything is cut.

Quotation software for shoe repair shops. A quotation that brings assumptions, calculation and approval together. Example with demonstration data.

Where quotes for shoe repair shops get stuck.

In shoe repair, many jobs are standard with a fixed price, but as soon as a pair needs more, things get vague. A customer brings boots in for new heels, and the repairer notices that the zip and the stitching at the shaft are also due for replacement. The proposal is made verbally or on the back of a ticket, and at collection the customer only remembers the price for the heels. The choice between a leather and rubber sole, or between a half and full sole, is rarely written down either. Without a written proposal, the discussion at the counter comes down to who has the better memory.

Quotation software for shoe repair shops

Example
  1. 1

    Establish the starting point

    Done

    The repairer looks at the pair and records what they see: wear on sole and heel, condition of the stitching, loose parts, damage to the uppers or lining.

  2. 2

    Choose work and material

    In progress

    From the findings they pick lines: half sole, full sole, heel rebuild, stitching repair, zip.

  3. 3

    Record the approval

    Next

    The customer receives the proposal by message or sees it on a screen at the counter, and chooses line by line.

From enquiry to signed quote.

Establish the starting point

The repairer looks at the pair and records what they see: wear on sole and heel, condition of the stitching, loose parts, damage to the uppers or lining. Each finding can carry a photo. They also note whether the pair is welted or cemented, because that determines which sole work is possible.

Choose work and material

From the findings they pick lines: half sole, full sole, heel rebuild, stitching repair, zip. For the sole material they put two options side by side where it makes sense, such as leather for the original feel and rubber for grip. Necessary work sits apart from recommended work, so the customer can choose.

Record the approval

The customer receives the proposal by message or sees it on a screen at the counter, and chooses line by line. The approval is stored with the date on the repair ticket. If removing the sole shows the insole needs replacing too, an amendment follows on the same proposal rather than a surprise at the till.

Alongside your calculations and price lists.

Fixed prices for heel tips, half soles and zips often hang on a price list on the wall or sit in the till system. We take that list as the basis for the proposal, so standard work never has to be priced again. Material costs come from purchases from suppliers of sole sheets and heel blocks. Approval and choices stay with the repair ticket; the till only receives the final lines at payment.

Fixed price list or a proposal per pair

A fixed price list works well for heel tips and half soles, with no proposal needed. For a full resole, work on the uppers or a combination of repairs, a proposal per pair is fairer. The software only creates a proposal when the work falls outside the fixed list, so the counter does not slow down on the everyday jobs.

Half sole or full sole

A half sole is cheaper and often enough when only the front is worn. For a pair that also wears at the heel and waist, a full sole is the better choice in the long run. The proposal shows both with the trade-off, so the customer understands why the repairer recommends one over the other for this particular pair.

Original material or more practical

A customer with smart leather shoes may want to keep the feel of a leather sole, while a rubber sole copes better with rain. There is no right or wrong. Putting both options in the proposal, with what each means for grip and wear, lets the customer make an informed choice instead of leaving it to the repairer's habit.

What we prepare in the quotes.

The repair proposal holds findings with photos, work lines from your fixed price list plus separate lines for custom work, sole material options and digital approval. That price list goes into the software at the start. Together we go through a pair of boots that needs a new zip as well as heels, and an ordinary resole. Amendments during the work and carrying the approval through to payment go on whenever you want them.

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Do we need a proposal for every heel tip?

No. Work from the fixed price list goes straight onto the ticket. A proposal is only needed when the repair falls outside the list or the customer has to choose between options. The counter stays quick for everyday work.

What if we find something unexpected during the work?

You add a line to the proposal with a photo and the price, and the customer is notified. Until the approval comes in, that part of the repair is on hold. You never carry on with something the customer might later object to.

Can the customer approve the proposal at the counter?

Yes. The proposal can be shown on a tablet or screen, and the customer signs or taps line by line. Anyone who would rather decide at home gets it by message. Either way the approval is stored with the repair ticket.

Can we update material prices centrally?

Yes. Sole sheets, heel blocks and zips sit in one list with their prices. Change it and the new prices apply to proposals created from then on. Proposals already sent keep the price the customer saw.

Quotes that match the work.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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Your intakeQuotation software for shoe repair shops Being filled in Ready for the call
What you want

Quotation software for shoe repair shops: sole work, stitching repairs and material choices in one proposal, approved before work starts.

Parts
  • Establish the starting point
  • Choose work and material
  • Record the approval
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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