Repairs and specialist services: Enquiry form for sailmakers
An enquiry form for sailmakers that asks for vessel measurements, boat type and photos of fixing points, so the sailmaker knows whether to price straight away or measure first.
What makes an enquiry complete for sailmakers.
An enquiry to sailmakers often starts with a brief email: new genoa for my boat, what will it cost? The sailmaker then has to ask what type of boat it is, whether the genoa goes on a furler, what the luff length is and where the sheeting points are. With a sprayhood or cockpit cover it gets harder: where are the press studs, how does the track run, is a grab rail in the way? Owners send photos of the whole boat from the pontoon, when what matters is close-ups of the fixings. It takes several rounds before it is clear whether a price can be given or someone needs to go to the marina.
Enquiry form for sailmakers
Example- 1
Record the boat and product
DoneThe form first asks for the boat type, builder and year, then the product wanted.
- 2
Check measurements and fixing photos
In progressEach measurement comes with a small sketch of where to measure and asks whether the figure was measured or taken from a brochure.
- 3
Decide whether a visit is needed
NextThe sailmaker receives the enquiry with measurements, where they came from and photos per fixing point.
From form to assessed enquiry.
Record the boat and product
The form first asks for the boat type, builder and year, then the product wanted. Each product brings up only the relevant questions: for a headsail the furling system and luff length, for a cover the position of the helm and the current fixings. Owners never fill in fields that have nothing to do with their request.
Check measurements and fixing photos
Each measurement comes with a small sketch of where to measure and asks whether the figure was measured or taken from a brochure. Photos of fixing points are requested per location: track, press studs, mast groove or boom fittings. If a photo is missing or a measurement is clearly implausible, the form flags it before the enquiry is sent.
Decide whether a visit is needed
The sailmaker receives the enquiry with measurements, where they came from and photos per fixing point. On that basis they choose to price directly, ask one more question or propose a survey visit. That decision is recorded with the enquiry, so everyone in the loft can see what happens next.
Enquiries in one place, not the inbox.
Sailmakers currently receive enquiries by email, phone, at boat shows and sometimes through a general contact form. The new form replaces that contact form and puts every enquiry in one list, including phone and show enquiries that someone enters afterwards on a short screen. Measurements and photos stay with the enquiry instead of being scattered across emails. The sailmaker decides which measurements are required per product; owners keep ownership of their own details.
Require measurements or offer a visit
Required measurements produce enquiries you can price, but an owner who does not know how to measure a luff either guesses or gives up. The alternative is optional measurements, with a survey visit proposed when values are missing. That means more visits but avoids a sail built on an estimate. Many sailmakers decide per product.
Use class data or always measure
For well known boat types, standard dimensions often exist that the sailmaker already knows. Using them saves the owner work. Yet individual boats differ through different rigging or changes by earlier owners. A middle path shows the standard figures as a suggestion and lets the owner confirm or deviate, with a photo as evidence.
One form or a separate repair route
An owner with a torn mainsail has different questions from someone wanting a new cockpit cover. Squeezing repairs into the same form makes it long and confusing. A short separate route for repairs, with a photo of the damage and the sail type, keeps both clear. Whether it is needed depends on how much repair work comes in.
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Read the storyWhich questions the form asks.
At the start the form is ready with boat type and product choice, measurements with sketches, photos per fixing point and a list of incoming enquiries with the chosen next step. We make the measuring sketches per product with you. Together we try a simple enquiry for a jib on a common model, and a cockpit cover for a boat whose previous owner moved the helm position. The repair route and a link to survey scheduling can be switched on later.
View pricingHosting and careGood to know.
Explore pricing and optionsWhat if an owner does not know the measurements?
They can still send the enquiry with the figures they do have, or say they would like a survey visit. The sailmaker immediately sees which measurements are missing and can judge whether a brochure or class data will do, or whether someone needs to go to the marina.
Can we set different required fields per product?
Yes. A mainsail needs different measurements from a sprayhood or a bimini. You set per product which measurements and photos are required and which are optional. If your way of working changes, you adjust that without the form having to be rebuilt.
Can boat show enquiries go into the same system?
Yes. On a tablet you use a shortened form with the essentials: name, boat and product wanted. The visitor then gets a link to add measurements and photos. A conversation at a show no longer ends up as a business card forgotten in a jacket pocket.
How do owners know which photos to take?
Each photo request shows an example of a good shot: close up, with the fitting clearly visible and ideally something beside it for scale. That differs per product, so the examples change with it. An overview photo of the whole boat from the pontoon is requested separately.
What often connects to this.
- Website for sailmakersA website for sailmakers that explains the difference between new sails, boat covers and repairs, and shows per product which vessel measurements and photos are needed.
- Quotation software for sailmakersQuotation software for sailmakers that turns cloth area, cloth choice and marine hardware into a quote with named options, so owners can see where two versions actually differ.
- AI enquiry assistant for sailmakersAn AI enquiry assistant for sailmakers that answers questions about cloth options, canvas and care from your approved explanations, and refers owners on when their question needs a sailmaker.
Enquiries that arrive complete.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Enquiry form for sailmakers: collect vessel measurements, boat type and photos of fixing points before you price a sail or cover.
- Record the boat and product
- Check measurements and fixing photos
- Decide whether a visit is needed