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Manufacturing and processing: Website for powder coaters

A website for powder coaters that explains which materials, colours and coating systems you handle, so a fabricator or private customer knows what to bring before they pick up the phone.

Website for powder coaters. A website that explains the offering and asks relevant questions. Example with demonstration data.

What visitors want to know from powder coaters.

Most powder coaters field the same calls over and over: can this railing be done in matt anthracite, is it fine if there is still old paint on it, do I need to tape off the threads myself? The current site often offers a RAL fan and a contact form, nothing more. What is missing is an explanation of how steel, aluminium and galvanised work differ, when a primer is needed and why a textured finish looks different from what the screen suggests. As a result, parts arrive with weld spatter, grease or remnants of an earlier coat, and the shop has to call back first. A good website answers those questions per material and per use, so the enquiry is right before anything goes on the trolley.

Website for powder coaters

Example
  1. 1

    Organise the offer by material

    Done

    We group the offer by what the customer brings in: steel for indoor use, steel for outdoors, aluminium, galvanised work and loose items such as wheels or furniture frames.

  2. 2

    Explain colour and texture

    In progress

    A colour code does not tell the whole story.

  3. 3

    Spell out how parts should arrive

    Next

    A separate page describes how parts need to be delivered: free of sealant and silicone, with hanging points where possible, and with any surfaces that must stay bare clearly marked.

From first visit to enquiry.

Organise the offer by material

We group the offer by what the customer brings in: steel for indoor use, steel for outdoors, aluminium, galvanised work and loose items such as wheels or furniture frames. Each group states which pretreatment you carry out, which coating build is usual and which colours and gloss levels you keep in stock as standard.

Explain colour and texture

A colour code does not tell the whole story. For each finish we describe how gloss level, texture and metallic powders look in daylight, and why a test panel is the only reliable reference. That way a visitor understands in advance why you ask for a sample when a colour is out of the ordinary.

Spell out how parts should arrive

A separate page describes how parts need to be delivered: free of sealant and silicone, with hanging points where possible, and with any surfaces that must stay bare clearly marked. Anyone who reads it can click straight through to the enquiry, where the same points come back as fixed questions.

Connected to your software.

Most powder coaters already have a simple site, a colour card from their powder supplier and sometimes a page of reference photos. We build on that. Colours you run as standard come from your own list rather than the supplier's full catalogue, so nobody picks a shade with a long lead time. Copy about pretreatment is written together with the shop floor, because they know which questions keep coming back. The website remains yours, including the photos and colour lists.

The full colour card or your standard range

Showing a complete colour card looks customer friendly, but it suggests every shade is available straight away. A list of colours you run in regular batches, plus the option to request a special, gives a more honest picture. The difference in price and lead time can then be explained in the enquiry rather than after the fact.

One route for everyone or separate entrances

A private customer with four wheels has different questions from a steel fabricator with a load of balcony railings. On a single page both groups lose their way. Separate entrances let you explain the basics to private customers and send trade customers straight to delivery agreements and fixed collection slots.

Reference photos or an explanation per finish

Photos of finished work look good, but colour on a screen never matches the real surface. An explanation of gloss, texture and edge coverage for each finish helps customers choose better. Photos earn their place when they show the difficult bits, such as corners, weld seams and masked surfaces.

What goes on the website.

We first build the pages that prevent the most phone calls: materials and pretreatment, colours and finishes, and the guidelines for supplying parts. Before going live, we test them together with an ordinary question, such as a steel gate in a standard colour, and a tricky one: a galvanised part in a metallic powder with masking. If the shop floor feels the customer knows enough in both cases, the site goes live. Pages per application with a direct route to the enquiry form are added whenever you want.

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Should we list every RAL colour on the website?

No. Lead with the colours you run in regular batches and mention that others are available on request. Visitors then see what is quick and what takes longer, and the shop does not have to explain why a chosen colour is nowhere on the schedule.

Can we explain why a textured finish looks different from the screen?

Yes, and it is worth doing. We describe for each finish how gloss and texture behave under different light and recommend a test panel when in doubt. That explanation heads off arguments at collection, because the customer knew beforehand that a screen is not a reliable reference.

How do we stop parts arriving dirty or covered in sealant?

By not hiding the delivery guidelines. They get their own page and come back as fixed questions in the enquiry. A customer who has ticked that there is no sealant or old coat knows the part may be returned or need extra treatment if that turns out to be wrong.

Who updates the colour list and copy later on?

You do. The colour list and the finish pages are set up so someone in the office can add or remove a colour without touching the layout. Larger changes to the structure, or entirely new pages, are something we pick up together.

A website that explains your offering.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

Ask a question No obligation · reply within one working day
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Your intakeWebsite for powder coaters Being filled in Ready for the call
What you want

Website for powder coaters: colours, textures and coating systems explained per material, with clear requirements for preparation and masking.

Parts
  • Organise the offer by material
  • Explain colour and texture
  • Spell out how parts should arrive
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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