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Manufacturing and processing: Enquiry form for plastic fabricators

An enquiry form for plastic fabricators that asks for drawing, tolerances, material choice and application, so engineering can judge whether a part can actually be made.

Enquiry form for plastic fabricators. An enquiry form that collects the required information step by step. Example with demonstration data.

What makes an enquiry complete for plastic fabricators.

Plastic fabricators receive enquiries with drawings made for metal. The tolerances are tight, the material specified does not exist as sheet or the thread sits in a thin wall that will crack. Other enquiries have no drawing at all, just a photo of a broken part and the question whether it can be copied. In both cases engineering has to go back: which tolerances really matter, what environment will the part be in, how many and how often? Without those answers there is no telling whether a drawing is manufacturable, and the price gets built on a material or accuracy that later proves wrong.

Enquiry form for plastic fabricators

Example
  1. 1

    Supply a drawing or a reference

    Done

    The form first asks whether there is a drawing, a sketch or only an existing part.

  2. 2

    Ask about use and tolerances

    In progress

    Next the form asks about the environment: indoor or outdoor, contact with food or chemicals, temperature, mechanical load.

  3. 3

    Review by engineering

    Next

    The enquiry arrives as a single record with drawing, application and quantities.

From form to assessed enquiry.

Supply a drawing or a reference

The form first asks whether there is a drawing, a sketch or only an existing part. With a drawing, the customer uploads the file and states the revision. With an existing part, the form asks for photos with a scale reference and offers the option of sending the piece in to be measured.

Ask about use and tolerances

Next the form asks about the environment: indoor or outdoor, contact with food or chemicals, temperature, mechanical load. On tolerances it asks which dimensions are genuinely critical and which are free. Engineering then knows whether a tight tolerance on the drawing has a function or was copied out of habit.

Review by engineering

The enquiry arrives as a single record with drawing, application and quantities. The engineer sees at once which points are still open and can send back a targeted question. If a material or tolerance is not achievable, they propose an alternative before any quote is prepared.

Enquiries in one place, not the inbox.

Enquiries reach plastic fabricators by email, through purchasing portals of larger customers and by phone from regular clients. The form gives all of them the same structure; a phone enquiry can be entered into the same form by the sales office. Drawings are stored with the enquiry and later with the order. The customer owns the drawing and its revision, engineering owns the assessment and material advice.

Let the customer choose or advise

A customer who picks a material takes responsibility for it, but sometimes chooses on price or habit. Advising takes a conversation but prevents a part that cracks after a few months. The form can allow both: state a choice, or describe the application and ask for advice.

Accept every tolerance or flag critical ones

A drawing with the same tight tolerance everywhere makes a part needlessly expensive and sometimes impossible, because plastic expands and contracts with temperature. Asking the customer which dimensions are truly critical lets engineering relax the rest. That conversation is easier in the form than after the quote.

Prototype first or go straight to production

For a new part, a single sample can show whether the fit is right before a batch is made. That costs extra time and a separate set-up. For simple parts it is unnecessary. The form asks whether a sample is wanted, so the quote accounts for it from the start.

Which questions the form asks.

From the start, the enquiry form asks for a drawing or sample, the application, critical tolerances and quantities, and places everything as one file with engineering. We walk through two cases from your practice together: a clean drawing from a regular customer and an enquiry that consists only of a photo of a broken part. Sending questions back from the file and passing it on to your order system you switch on once the form runs well.

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Which drawing formats can customers upload?

We match that to what your engineers and programmers can open. Usually that means a common two-dimensional drawing format, a three-dimensional model and a pdf of the drawing. The form checks the file type and asks for an alternative when the format is unknown, so nothing arrives that nobody can read.

What if the customer has no idea which tolerance is needed?

The form then asks about function: does the part have to fit into something, slide over something or simply cover it? From that, engineering can propose a suitable tolerance. A customer does not need to know the jargon to send a good enquiry.

Can customers send in a broken part to be copied?

Yes, the form can record that a physical part is being sent and issues a reference for it. On arrival the piece is linked to the enquiry. After measuring, engineering produces a drawing or describes the dimensions the quote is based on.

How do we handle enquiries from purchasing portals?

Enquiries from a customer's portal often have a fixed structure. We can bring that data into the same record, so engineering keeps one list. When an enquiry arrives through a purchasing portal, the sales office transfers it with the drawing attached.

Enquiries that arrive complete.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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Your intakeEnquiry form for plastic fabricators Being filled in Ready for the call
What you want

Enquiry form for plastic fabricators: drawing, tolerances, material, quantities and operating environment in one request, ready for review.

Parts
  • Supply a drawing or a reference
  • Ask about use and tolerances
  • Review by engineering
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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