Design and creative production: Enquiry form for picture framers
An enquiry form for picture framers that asks for artwork size, type of work, preferred mount and glazing, so the framer knows what the framing involves before the first conversation.
What makes an enquiry complete for picture framers.
A customer emails a picture framer asking what it costs to frame a poster. Is that a small print or an exhibition poster a metre wide? Should it have a mount, and if so how wide? Is it a valuable print that needs conservation materials, or a print that will be swapped out in a few years? Without those details the framer can't give a price, and without a price the customer doesn't come in. Customers often measure the wrong thing, too: the outside of the old frame rather than the artwork itself. The form needs to help them get that right from the start.
Enquiry form for picture framers
Example- 1
Help customers measure and choose
DoneThe form first asks what kind of work it is, then uses a simple sketch to show what needs measuring: the artwork itself, not the old frame.
- 2
Check choices and measurements
In progressAs the customer fills it in, the form checks whether the sizes make sense and whether the chosen mount width suits the format.
- 3
Pass on a complete enquiry
NextThe framer receives the enquiry with size, type of work, wishes for mount and glazing, a photo and any style preference for the frame.
From form to assessed enquiry.
Help customers measure and choose
The form first asks what kind of work it is, then uses a simple sketch to show what needs measuring: the artwork itself, not the old frame. For work on paper it asks whether there is a white border that may stay visible. For an object it also asks for the depth so the right box frame can be considered.
Check choices and measurements
As the customer fills it in, the form checks whether the sizes make sense and whether the chosen mount width suits the format. If the customer picks anti-reflective glass for a very large piece, it notes that acrylic is sometimes better at that size. The customer can attach a photo of the work.
Pass on a complete enquiry
The framer receives the enquiry with size, type of work, wishes for mount and glazing, a photo and any style preference for the frame. Anything uncertain, such as a size the customer estimated, is flagged. The framer can then prepare a first proposal or ask one precise question rather than several vague ones.
Enquiries in one place, not the inbox.
Enquiries reach picture framers through the shop, the phone, email and social media. The form feeds into the inbox or system the shop already uses to track orders. Business customers with a series can supply a list of sizes in one go rather than filling in the form for each piece. The framer decides which choices appear on the form and which are left for the shop, such as the exact colour of the moulding.
Choose the moulding online or in the shop
A form that asks for a specific moulding gives a more precise price but expects a lot of the customer. A form that only asks for a style, such as slim and modern or wide and classic, is easier to complete. The final choice then happens in the shop, with real corner samples held up against the work.
Artwork size or desired outer size
Some customers know the outer size the frame must have, because it has to fit an alcove or sit above a cabinet. Others start from the artwork. The form can ask for both and work out how wide the mount needs to be to reach that outer size, which makes the choice more concrete for the customer.
Price guide straight away or see it first
For a standard print in a common moulding the form can offer a price guide. For a valuable or fragile piece, an object, or a canvas that needs stretching, the framer wants to see the work first. The form can make that distinction based on the type of work the customer enters at the start.
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Read the storyWhich questions the form asks.
The form holds type of work, size, mount preference, glass type and style preference, with a photo and an explanation of how to measure. Together we try an ordinary enquiry for a framed print and a sports shirt that needs a deep frame. An entry list for business series and an advice visit the customer can book straight into the schedule are switched on once ordinary enquiries come in properly.
View pricingHosting and careGood to know.
Explore pricing and optionsWhat if the customer measures incorrectly?
The form uses a sketch to explain what to measure, but mistakes can still happen. That is why the size is always checked again in the shop before anything is cut. The enquiry is there to prepare a first proposal, not to serve as the final order.
Can customers include several pieces in one enquiry?
Yes. A customer can add several pieces, each with its own size and photo, and indicate whether they should have the same frame. That helps with a photo series or a gallery wall, where consistency in moulding and mount matters a great deal.
Can the form ask whether the work is valuable?
Yes. It asks whether the piece is an original, a signed print or a reproduction. For an original or valuable piece, conservation board and UV-protective glass are suggested as the starting point, and the framer can see the customer expects extra care.
How should we deal with enquiries via social media?
You can reply to a social media message with a link to the form. The customer fills in all the details and the enquiry arrives in the same place as the others. That way nothing gets lost in a messaging app that sits apart from the rest of your work.
What often connects to this.
- Website for picture framersA website for picture framers that shows frame profiles, mounts and glazing together with the kind of work they suit, so visitors walk into the shop with a picture of their framing in mind.
- Quotation software for picture framersQuotation software for picture framers that prices moulding length, glass area, mount and fitting for each framing, so customers at the counter can compare several combinations side by side.
- AI enquiry assistant for picture framersAn AI enquiry assistant for picture framers that answers questions about mount sizes, glazing types and turnaround using approved information, and passes anything uncertain to the shop.
Enquiries that arrive complete.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Enquiry form for picture framers: artwork size, type of work, mount and glazing in one request with a photo, so a proposal can be prepared quickly.
- Help customers measure and choose
- Check choices and measurements
- Pass on a complete enquiry