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Outdoor spaces and grounds: Operations dashboard for irrigation installers

An operations dashboard for irrigation installers that shows faults per irrigation zone, recurring problems per system and the backlog of seasonal visits, with the job card as the source.

Operations dashboard for irrigation installers. An operations dashboard that shows deviations and their source. Example with demonstration data.

Which figures irrigation installers really need.

An irrigation installer with hundreds of systems under maintenance often cannot see where faults pile up. A valve that sticks, a sprinkler hit by a mower again and again, a zone short on pressure: each is fixed per visit, but never looked at together. Whether faults occur more with a certain valve type, a certain installation or a certain landscaper who mows the site cannot be seen. At irrigation installers, seasonal work sometimes falls behind as well: in a cold spring, start-ups are postponed, and in the first warm week dozens of clients call at once. Without an overview that is hard to manage.

Operations dashboard for irrigation installers

Example
  1. 1

    Agree fault categories

    Done

    We agree which kinds of fault exist, such as leak, valve sticking, sprinkler damaged, low pressure or controller failure, and when a seasonal visit counts as overdue.

  2. 2

    Connect job cards and system files

    In progress

    The dashboard reads faults from job cards, with the zone and cause, and links them to the system file.

  3. 3

    Investigate patterns and backlog

    Next

    A system with the same fault in one zone stands out.

From scattered figures to one overview.

Agree fault categories

We agree which kinds of fault exist, such as leak, valve sticking, sprinkler damaged, low pressure or controller failure, and when a seasonal visit counts as overdue. Without fixed categories, each technician writes it down differently and nothing can be compared across sites.

Connect job cards and system files

The dashboard reads faults from job cards, with the zone and cause, and links them to the system file. Per system and per zone it shows how often something went wrong, which components were replaced and when. Planned seasonal visits come from the schedule.

Investigate patterns and backlog

A system with the same fault in one zone stands out. Drilling down shows the operations manager whether it is a component, an installation or the way it is used. He also sees how many seasonal visits are open, so he can add technicians before the rush begins.

Figures from your own work.

The dashboard creates no new data; it reads from the job cards, system files and schedule you already use. If the valve or controller type per zone is in the file, you can filter on it. The operations manager owns the definitions, the technician owns the recording of causes. Clients do not see the dashboard, but an overview of faults per site can be shared with a site manager through the portal.

View per zone or per component

Viewing per zone shows where a specific system has problems and helps decide the approach for that client. Viewing per component shows whether a valve or sprinkler type fails more often across all systems. The first helps the technician, the second purchasing and design. Both views draw on the same records.

Cause set by technician or afterwards

When the technician records the cause on the spot, the information is fresh but sometimes a guess. Deciding afterwards through a project manager is more precise, but takes time and is often skipped. A short pick list on the job card with the option to correct at approval is a practical middle way.

Show third-party faults separately

A sprinkler hit by a mower or a pipe damaged during someone else's digging is not a fault of the system. Showing those separately stops a good system looking bad. It also helps in conversations with landscapers or site managers about how they work around the system.

Which figures we put on the dashboard.

Agreed fault categories, job cards next to system files and the schedule, and an overview of faults per zone and the backlog of seasonal visits: that is in the dashboard at the start. Together we look at an ordinary month and a spring in which start-ups run weeks late because of the cold, and whether the planner then sees the open visits in time. Analysis per component type and a fault overview per site for managers can be switched on later.

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Can we see which valve type fails most often?

If the valve type per zone is in the system file and the technician records the cause, yes. The dashboard then shows per type how often it is the cause. Do take into account how many of each type are installed, or the most used type will also look the worst.

How do we handle faults on other installers' systems?

Those are flagged separately, because you do not know their design and installation. They do not distort the picture of your own systems. They can still help show which kinds of third-party systems often cause problems.

Can we share the dashboard with a manager of several sites?

Not directly, because it also contains internal information. A derived overview per manager can be produced, with faults per site and zone. That can go through the portal or as an attachment to an annual review.

Does the dashboard show how long clients wait for a technician?

If the report date and visit date are recorded, yes. You can then see how long a fault stays open on average and whether that grows in high season. That helps decide whether extra capacity is needed in that period.

See where the work drifts.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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What you want

Operations dashboard for irrigation installers: faults per irrigation zone, recurring causes per system and the backlog of seasonal visits in one view.

Parts
  • Agree fault categories
  • Connect job cards and system files
  • Investigate patterns and backlog
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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