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Manufacturing and processing: Website for glass processors

A website for glass processors that explains glass types, edge finishes and work such as drilling and cut-outs by application, so a glazier or interior fitter knows what to specify.

Website for glass processors. A website that explains the offering and asks relevant questions. Example with demonstration data.

What visitors want to know from glass processors.

People who approach glass processors are often a kitchen fitter with a splashback, an interior builder with a glass partition or a contractor with a shower screen. They know what they want to make, but not which glass it needs: standard or low-iron, toughened or laminated, a polished edge or just an arrissed one. Nor do they always realise that toughened glass cannot be worked after tempering, so every cut-out for a socket has to be on the measurement sheet beforehand. If the site only lists glass types, an enquiry arrives with a width and a height and nothing else, and the sales office still has to ask about every process.

Website for glass processors

Example
  1. 1

    Applications as the way in

    Done

    We organise the range by what the customer is making: kitchen splashbacks, shower screens, table tops, mirrors, balustrades and interior partitions.

  2. 2

    Explain glass type and edge

    In progress

    The site explains in plain language the difference between standard and low-iron glass, why toughened glass is stronger but cannot be reworked, and when laminated glass is the better choice.

  3. 3

    Lead to a complete specification

    Next

    Each application page leads to an enquiry asking for dimensions, thickness, glass type, edge finish and the position of holes and cut-outs.

From first visit to enquiry.

Applications as the way in

We organise the range by what the customer is making: kitchen splashbacks, shower screens, table tops, mirrors, balustrades and interior partitions. Each application lists the usual glass types, the fitting edge finish and the processes typically needed. A kitchen fitter sees straight away that cut-outs for sockets and an extractor belong with it.

Explain glass type and edge

The site explains in plain language the difference between standard and low-iron glass, why toughened glass is stronger but cannot be reworked, and when laminated glass is the better choice. For edges it shows the difference between arrissed, flat ground, polished and bevelled. Where rules on safety glass may apply, the page points to advice.

Lead to a complete specification

Each application page leads to an enquiry asking for dimensions, thickness, glass type, edge finish and the position of holes and cut-outs. A customer unsure how to dimension a cut-out finds a short explanation with an example drawing. Enquiries then arrive in a form the sales office can respond to directly.

Connected to your software.

Glass processors often have product sheets from their glass supplier, a price list by type and thickness and photos of delivered work. We pick one source for the glass types and edge finishes you supply, so the site never shows combinations that are not possible, such as a bevel on glass that is too thin. Enquiries land in the inbox or order system the sales office already uses. Production engineering decides what is technically possible, sales decides how it is presented.

Consumers or trade only

Consumers often ask for a mirror or table top and need extra help with measuring. Glaziers and kitchen fitters supply a full measurement sheet and want to order quickly. Many processors build a separate trade route and keep a simpler, more guided enquiry for consumers, or deliberately refer them to a glazier.

Price per square metre or on request

A guide price per square metre helps a visitor estimate, but the real price depends heavily on edge finish, holes, cut-outs and tempering. A price that only covers the glass sets expectations the quote cannot meet. Many processors therefore explain what drives the price and only give a figure once the full specification is in.

Show finished projects or the processes

Photos of a sleek glass partition in a home are appealing but do not show what you can do technically. Close-ups of edge finishes, drilled holes and cut-outs show a tradesperson the quality to expect. A mix of both works best, provided the owner of the work shown has given permission.

What goes on the website.

We build the website with your main applications, their glass types and edge finishes, an explanation of toughening and processing, and an enquiry route that asks for a full set of dimensions. Before going live, we walk through it together with an ordinary request, such as a made-to-measure mirror, and a tricky one: a kitchen splashback with several cut-outs and a sloping side. A separate route for the trade and guidelines for measurement sheets are added when you want to offer them.

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Should the site explain that toughened glass cannot be reworked?

Yes, it prevents a lot of disappointment. A short, clear note on every application using toughened glass makes customers aware that all holes and cut-outs must be fixed beforehand. That saves the sales office calls from customers who want an extra hole drilled afterwards.

Can customers upload a measurement sheet or drawing?

Yes. The enquiry accepts a measurement sheet, a drawing or a photo with dimensions. Those files stay with the enquiry, so the sales office does not have to pull them from emails. Trade customers with their own format can simply attach their sheet.

How do we handle questions about safety glass?

The site can explain what toughened and laminated glass are and that some applications may come with requirements. Whether a particular situation falls under such a requirement is judged by a person. The site therefore points to advice rather than making statements about what is mandatory.

Is a measuring guide on the site worthwhile?

For cut-outs and raked sides, definitely. A short explanation with example drawings, such as how to dimension a socket from the bottom and side edges, prevents many mistakes. It remains an aid; the final measurement sheet is always checked by the sales office.

A website that explains your offering.

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What you want

Website for glass processors: glass types, edge finishes and cut-outs explained by application, so enquiries arrive with the right dimensions.

Parts
  • Applications as the way in
  • Explain glass type and edge
  • Lead to a complete specification
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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