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Repairs and specialist services: Inventory software for robot mower service companies

Inventory software for robot mower service companies that tracks blades, boundary wire and parts, and manages customers' mowers in winter storage as a separate kind of stock.

Inventory software for robot mower service companies. Inventory that shows present, reserved and usable stock separately. Example with demonstration data.

Where stock drifts for robot mower service companies.

Robot mower service companies have two kinds of stock that get mixed up. Their own stock: reels of boundary wire, pegs, connectors, blades per model, wheels, batteries and charging stations. And in winter, customers' mowers parked in the stockroom for a few months. Without records, a half-used reel of wire goes missing in a van, blades for a particular model are ordered too late and customer mowers sit on racking without clear labels. In spring the search begins for which mower belongs to which address, while the return round is already scheduled.

Inventory software for robot mower service companies

Example
  1. 1

    Register items and customer mowers

    Done

    Own items get a description with the attributes that matter, such as which model a blade fits and the gauge of the wire.

  2. 2

    Reserve for installations and service

    In progress

    An accepted installation reserves the mower, charging station and an estimated amount of wire.

  3. 3

    Update usage and storage

    Next

    Materials used are booked off through the job card.

From receipt to use.

Register items and customer mowers

Own items get a description with the attributes that matter, such as which model a blade fits and the gauge of the wire. Customer mowers are registered on arrival with serial number, owner, storage location and whether the charging station came along. A coded label makes them easy to find on the racking.

Reserve for installations and service

An accepted installation reserves the mower, charging station and an estimated amount of wire. For winter service, blades and commonly needed parts are reserved per model based on the mowers that have come in. Anything not in stock becomes an order line linked to the job.

Update usage and storage

Materials used are booked off through the job card. Wire is tracked in metres, so a half reel in the van stays visible. When a customer mower is returned it is booked out and the storage spot is free again. At a stock count the software shows differences and asks for a reason.

Alongside your purchasing and suppliers.

Own stock is often kept in a spreadsheet or the accounting package, winter storage on a list or on paper by the racking. We use existing item codes and add attributes per model. Orders with the importer continue through their portal; deliveries can be imported. The stockroom owns the levels, the customer owns their mower and the importer owns product data and lead times.

Wire in metres or per reel

Tracking wire per reel is simple but says nothing about a half reel in the van. Tracking metres means the engineer estimates or measures usage, which works for installations and is harder for repairs. Per reel in the stockroom and in metres in the van is a workable compromise.

Blades per model in stock or to order

Blades are small and cheap but differ by model. Stocking everything costs space and money; ordering only when needed slows winter service down. The number of mowers per model in your customer base shows which blades belong on the shelf as standard and which can be ordered per job.

Charging station into storage or left on site

Some customers leave the charging station in the garden, others hand it over. Storing it protects it from frost but requires a correct reconnection to the wire on return. Recording per customer what was taken prevents a station going missing or the engineer arriving without it.

Which stock we record.

The item list holds attributes per model and wire in reels and metres, customer mowers in storage are registered with location and label, and reservations per job are booked off through the job card. The existing item list is brought over at the start. Together we go through an ordinary week of winter service, and a mower arriving without a label whose owner is not immediately known. Importing deliveries from the importer can be set up later.

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How do we stop customer mowers getting mixed up?

By registering every mower on arrival with its serial number and a coded label. At every step, such as service or return, the code is checked. A mower that does not match the job triggers a warning before it goes into the van.

Can we see how much wire an installation uses on average?

Yes, if the engineer records usage on each installation. You then see per garden type how much wire was needed against what was budgeted. That helps with better quotes and with deciding how much wire should travel in the van.

Do we have to track every peg and connector?

Not individually. Small items can be tracked per box or bag and topped up periodically. Only items that are expensive or often missing, such as charging stations and batteries, need precise records per unit with a serial number where there is one.

Does this also work for mowers kept in the workshop for repair?

Yes. A mower in for repair is registered the same way as one in winter storage, with a different status. You see what is in the workshop, for whom, and whether it is waiting for a part or ready to go back.

Know what is really there.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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Your intakeInventory software for robot mower service companies Being filled in Ready for the call
What you want

Inventory software for robot mower service companies: blades, boundary wire and parts per van, plus customer mowers in winter storage.

Parts
  • Register items and customer mowers
  • Reserve for installations and service
  • Update usage and storage
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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