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Manufacturing and processing: Enquiry form for embroidery studios

An enquiry form for embroidery studios that asks for logo size, fabric, position and thread colours, so the studio can judge whether a logo can be embroidered as it is.

Enquiry form for embroidery studios. An enquiry form that collects the required information step by step. Example with demonstration data.

What makes an enquiry complete for embroidery studios.

An enquiry to embroidery studios often arrives with a logo as a small image and a question about the price on fifty polos. How big the logo should be is not mentioned. Whether it goes on cotton, fleece or softshell, neither. Is it an existing logo that was digitised before, or something new? Do the colours have to match a brand guide exactly? The studio asks, the client looks it up, and a week goes by. Sometimes it only becomes clear at the sample stage that the tagline under the logo is unreadable at that size, even though it was visible in the enquiry.

Enquiry form for embroidery studios

Example
  1. 1

    Garment and fabric first

    Done

    The client first chooses what is being embroidered and whether they supply it or buy it through you.

  2. 2

    Logo, size and position

    In progress

    For each position the client picks where the logo goes and roughly how wide it should be.

  3. 3

    Colours and quantities

    Next

    The client says whether colours must match a brand guide exactly or whether a close thread colour will do.

From form to assessed enquiry.

Garment and fabric first

The client first chooses what is being embroidered and whether they supply it or buy it through you. Then the fabric, with simple choices such as cotton, fleece, softshell, towelling or cap. If they are not sure, a photo of the care label can help.

Logo, size and position

For each position the client picks where the logo goes and roughly how wide it should be. They upload the logo and say whether you have embroidered it before. The form warns when text is likely to be too small at the chosen size, so the client can enlarge it or drop the text.

Colours and quantities

The client says whether colours must match a brand guide exactly or whether a close thread colour will do. Then quantities per garment and, if relevant, per size, plus a target delivery date. The studio gets a summary with open points, such as a missing file or a fabric still to be confirmed.

Enquiries in one place, not the inbox.

Enquiries reach embroidery studios by email, phone, the shop counter and sometimes from a printer or agency that subcontracts the embroidery. The form gives all those channels the same shape. Logos are stored with the enquiry and linked to the logo archive for existing clients. If there is an order system or a spreadsheet of open enquiries, the enquiry is passed into it. The client owns the logo; the stitch file belongs to the studio.

Assess the logo before or after quoting

Assessing a logo before pricing takes time for enquiries that may come to nothing. Pricing without assessment leads to surprises when the logo needs simplifying. A quick first look at size and detail, followed by a full assessment after acceptance, is often a good middle ground.

Client supplies or you buy in

With supplied garments the client carries the risk of a fabric that is hard to embroider, but a spoiled piece is awkward to replace. Buying in gives control over fabric and replacements but needs stock or lead time. The form asks which route the client wants and explains what it means.

Private and business separately

A private buyer wanting a name on a towel needs a simple route with font and colour. A business with a logo on a hundred jackets has questions about positions, digitising and sizes. Two short routes work better than one form trying to catch everything.

Which questions the form asks.

From the start, the form asks for garment, base fabric, position, logo size, colour wishes, quantities and delivery date, warns about text that is too small and creates a summary for the studio. We walk through two test cases together: an existing logo for a repeat order of polos and a new logo with fine text on a fleece jacket. A separate route for names and monograms, the logo archive with the enquiry and passing it to the quote you switch on afterwards.

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How does a client know what size their logo should be?

The form shows a typical width for each position, with an image on a garment for comparison. The client can deviate from it. If text in the logo becomes too small to stitch legibly at that size, the form says so, so they can adjust.

What if we have embroidered the logo before?

The client can say so, and the studio looks up the stitch file in the archive. If size and position are the same, digitising is not charged again. If the size differs, the studio judges whether the file can be adapted or has to be redone.

Can clients send a photo of an embroidered example?

Yes. A photo of a previously embroidered garment helps the studio see what the client expects, even if the logo is not yet available as a file. Digitising does need a good file, or a redraw, and that is flagged up front.

Do enquiries from printers and agencies come in separately?

They land in the same list, tagged with the name of the commissioning party. That makes clear that communication and pricing run through them, and that the end client may not need to be contacted directly.

Enquiries that arrive complete.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

Ask a question No obligation · reply within one working day
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Your intakeEnquiry form for embroidery studios Being filled in Ready for the call
What you want

Enquiry form for embroidery studios: logo size, fabric, position and thread colours complete up front, so you see at once whether digitising is needed.

Parts
  • Garment and fabric first
  • Logo, size and position
  • Colours and quantities
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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