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Design and creative production: Website for restoration studios

A website for restoration studios that explains disciplines, methods and the path from condition survey to treatment, so private owners, museums and insurers know what to expect.

Website for restoration studios. A website that explains the offering and asks relevant questions. Example with demonstration data.

What visitors want to know from restoration studios.

Anyone with a damaged painting, an inherited cabinet or a torn map often has no idea whether a restoration studio can help, or what it costs to have it looked at. Restoration studio websites usually show attractive before and after photos, but don't explain that a survey comes first, that a treatment is sometimes deliberately limited, and that not every object belongs in the same discipline. Owners then send a vague email or call expecting the conservator to say over the phone what needs doing. Institutions, on the other hand, look for methods and documentation. A good website serves both groups with the same honest explanation.

Website for restoration studios

Example
  1. 1

    Define the disciplines clearly

    Done

    For each discipline, such as paintings, furniture, paper or ceramics, the website describes which objects the studio treats and which it doesn't.

  2. 2

    Explain the method step by step

    In progress

    A separate page explains how a commission runs: first a condition survey with photos and a description, then a treatment proposal with options, and only then the treatment.

  3. 3

    Ask the first question well

    Next

    From every discipline a route leads to a first enquiry, with questions suited to that kind of object.

From first visit to enquiry.

Define the disciplines clearly

For each discipline, such as paintings, furniture, paper or ceramics, the website describes which objects the studio treats and which it doesn't. An owner with a gilded frame or a tapestry can see whether they've come to the right place, or whether the studio would rather refer them to a colleague with that specialism.

Explain the method step by step

A separate page explains how a commission runs: first a condition survey with photos and a description, then a treatment proposal with options, and only then the treatment. It also explains why conservators prefer reversible interventions and why a treatment sometimes deliberately does less than the owner expects.

Ask the first question well

From every discipline a route leads to a first enquiry, with questions suited to that kind of object. For a painting that means support, size and visible damage; for furniture, the type of wood, the finish and earlier repairs. The conservator can then say something about the next step before the object reaches the studio.

Connected to your software.

Many restoration studios have a website with a portfolio, a short biography and a contact address. Those images and texts are a good starting point, provided the object's owner has agreed to publication. The studio decides which disciplines and examples appear on the site and can choose, per example, how much is said about the object. Enquiries arrive wherever the studio already keeps track of commissions, without a second inbox to watch.

Before and after photos or the process too

Before and after photos appeal, but sometimes create the expectation that any object can look as good as new. Images of the process, such as a cleaning test or a fill before retouching, show how carefully the work is done and why it takes time. For institutions, that view of the process is often more convincing than the end result.

Address private owners and institutions separately

A private owner with a family heirloom mainly wants to know whether it can be saved and roughly what it costs. A museum or parish council wants to know how the studio documents, which materials it uses and how loans are handled. Two entry points stop one group from getting lost in information meant for the other.

Give a cost indication or not

Restoration costs depend heavily on the object and the damage, so a price list is usually misleading. What you can do is explain what a condition survey roughly involves and how it is charged. An owner then knows the first step is manageable, even if the treatment later gets its own estimate.

What goes on the website.

We build pages per discipline, an explanation of how work moves from survey to treatment, a selection of examples shown with the owner's permission and an enquiry route per discipline, and put the site live. Beforehand we try it together as a private owner who wants a painting with craquelure looked at, and with an object outside the studio's disciplines. A page for institutions and an explanation of transport and insurance are written whenever you want them.

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Can we put photos of clients' objects on the website?

Only with the owner's consent. For each example you record that consent was given and whether the owner's name or the provenance may be mentioned. Without consent you can still describe a process using detail shots in which the object can't be recognised by anyone.

How do we explain that restoration doesn't always mean repair?

The page on methods explains that a conservator stabilises the object and adds as little as possible, and that some traces of use or age are deliberately left. Examples of that kind of judgement help owners understand why a treatment doesn't remove everything they had hoped it would.

Can we refer people to colleagues in other disciplines?

Yes. For each discipline the studio doesn't cover, the website can explain that the object is better suited to a specialist, and point to a colleague if you want to. The owner feels helped, even when your studio isn't the right place for that object.

Can the website handle damage reports from insurers?

Yes. A separate route for damage lets an insurer or owner give the object, the damage and the date of the incident, with photos. The studio sees immediately that it's a claim, which often brings different questions and its own type of report.

A website that explains your offering.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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Your intakeWebsite for restoration studios Being filled in Ready for the call
What you want

Website for restoration studios: disciplines, methods and the step from condition survey to treatment explained clearly for owners and institutions.

Parts
  • Define the disciplines clearly
  • Explain the method step by step
  • Ask the first question well
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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