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Business supplies and services: Website for document digitisation companies

A website for document digitisation companies that explains scanning services, indexing options and the handling of originals clearly enough for a records manager to recognise their own project before enquiring.

Website for document digitisation companies. A website that explains the offering and asks relevant questions. Example with demonstration data.

What visitors want to know from document digitisation companies.

People who want an archive digitised tend to think in boxes, not in pages, fields or file structure. A local council wants a partner for building files, an accountancy firm for client folders, a care provider for personnel records. They want to know whether staples are removed, whether large drawings can be done, what happens to the paper and what the files will be called. Document digitisation companies whose site only promises scanning at sharp rates receive enquiries that reveal nothing about how the archive is organised. The first conversation is then about vocabulary rather than the project, and wrong expectations creep in before a quote exists.

Website for document digitisation companies

Example
  1. 1

    Organise services by record type

    Done

    We describe the offer by kind of archive, such as files by name, building drawings, bound registers or loose correspondence.

  2. 2

    Make indexing understandable

    In progress

    Indexing is a vague term for many visitors.

  3. 3

    Ask about the structure

    Next

    Each service page ends with questions about how the archive is built: is it ordered by file, are there tabs or separator sheets, are there attachments in unusual sizes? The answers carry over to the enquiry form, so the account manager knows which structure must survive the scanning process.

From first visit to enquiry.

Organise services by record type

We describe the offer by kind of archive, such as files by name, building drawings, bound registers or loose correspondence. Each type explains what preparation involves, which formats are possible and what can happen to the originals. A records manager quickly finds the page that matches what is in their own cabinets.

Make indexing understandable

Indexing is a vague term for many visitors. Using an example of a scanned file, the page shows which fields can be taken from a document, such as name, file reference or date, and what the file name and folder structure look like. Visitors then choose more deliberately between scanning alone and scanning with indexing.

Ask about the structure

Each service page ends with questions about how the archive is built: is it ordered by file, are there tabs or separator sheets, are there attachments in unusual sizes? The answers carry over to the enquiry form, so the account manager knows which structure must survive the scanning process.

Connected to your software.

Scanning bureaus often have a site with a rates page and a contact form, plus sector brochures that get emailed as attachments. The new site turns those brochures into findable pages without maintaining the content twice. Example files are shown with fictitious data, never with real records. Enquiries arrive in the system where the account manager already starts projects, together with the answers about archive structure.

Show per page rates or not

A per page price attracts visitors who compare prices but says little until preparation and indexing are clear. A bound register takes far more work than loose sheets with the same page count. Explaining what drives the price, with a worked example that leaves out amounts, stops the lowest page rate becoming the only yardstick.

Pages per sector or per service

Sector pages speak directly to a council or care provider but quickly repeat the same explanation of scanning. Service pages are cleaner but leave visitors to translate for themselves. A good middle ground is service pages that carry a sector example and a list of typical index fields, without repeating the basics each time.

Build trust with process or badges

A records manager wants to know their files are safe. Certifications you genuinely hold can be mentioned, but a description of the process often convinces more: who collects the boxes, where they are kept, who has access and how originals are returned or destroyed. That description sits on its own page that every service links to.

What goes on the website.

Service pages per archive type, an explanation page on indexing with a sample file, a page on how originals are handled and the questions about archive structure: we build those and put them live. Before launch we go through the site as someone who wants a cabinet of personnel files scanned, and as someone who only has a pile of large construction drawings. Sector examples, an English version and a link to the client portal for existing clients can be added later.

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Can we show example files without a privacy risk?

Yes, by building examples from fictitious documents that resemble real records, such as an invented personnel file or planning application. Visitors see how indexing and folder structure work without any client data being visible. Real scans are never used on the site.

Does every record type need its own page?

Only those that are genuinely handled differently. Bound registers, large drawings and loose files each need their own preparation and explanation. Variants that differ only in subject, such as client folders at an accountant or a law firm, work better as examples on one page.

How do we explain what happens to the originals?

With one fixed page describing the possible routes: returned in the original boxes, held temporarily until the client has approved the files, or securely destroyed with a certificate. Every service page links to it, so the explanation is correct in one place.

Can visitors give an idea of the volume?

Yes, in terms they know: number of boxes, shelf metres or cabinets. The form also asks how full the boxes are and whether there is bound material among them. The account manager can make a first estimate without the visitor having to count pages.

A website that explains your offering.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

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What you want

Website for document digitisation companies: scanning services, indexing options and the handling of paper originals explained for records managers.

Parts
  • Organise services by record type
  • Make indexing understandable
  • Ask about the structure
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

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