The fear around AI automation is always the same: “what if the system sends something incorrect to a client?” Fair, and solvable. The answer is not less automation, but making explicit who decides what.
Three levels of oversight
The workflow records this for every step. A proposal is drafted automatically, but only sent after one employee click. That takes seconds and prevents the errors that damage trust.
Oversight that grows with confidence
Start strictly, with plenty of approval steps. After a few weeks you can see which steps the system performs flawlessly and move those to “automatic with notification”. Automation earns trust through evidence, and you control the pace.