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Repair software for phone shops: From device intake to a clear collection status.

Repair software that connects device details, faults, price approval and parts for phone shops, without unnecessary access to customer content.

Repair software for phone shops

Example

Worked example

Awaiting review
Device
Model X
Fault
Screen
Approval
Pending

Next step

Check before proceeding

Request further approval.

Activity

  1. Approval recorded · Client10:05
  2. Fault recorded · Team09:48
  3. Device recorded · Client09:12
Example with demonstration data.

A model name may not identify the variant.

Incorrect parts delay repairs. Record identification and visible condition at intake.

Repair software for phone shops

Example
  1. 1

    Receive the device

    Done

    Record model and reported fault.

  2. 2

    Approve work

    In progress

    Request approval for diagnosis or repair cost.

  3. 3

    Complete the job

    Next

    Record performed work and collection status.

From device intake to collection.

Receive the device

Record model and reported fault.

Approve work

Request approval for diagnosis or repair cost.

Complete the job

Record performed work and collection status.

Repair ticket and collection status together.

Repair tickets and collection status sit in the same software. Personal device content does not belong in general case files. Track received and returned accessories separately. Collection readiness belongs to the completed repair, not merely the arrival of a replacement part.

Additional fault

Request further approval.

Delayed part

Show waiting status.

Unrepaired device

Record the outcome honestly.

What we set up for your repair counter.

At the start we set up your intake questions, repair types, customer messages and roles. For your shop’s configured repair system you pay once, and then a fixed monthly licence for hosting, updates and support.

View pricingSupport and updates
Question not listed?Just ask. You get an answer from our team, not a bot. WhatsAppChatEmail
Can customers see status?

Yes, in the client portal.

Can parts be linked?

Yes, using correct references.

Can costs be approved?

Yes, against a recorded version.

See it in your own business.

Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.

Ask a question No obligation · reply within one working day
WhatsAppinfo@vorlyo.com
Your intakeFrom device intake to a clear collection status. Being filled in Ready for the call
What you want

Repair software that connects device details, faults, price approval and parts for phone shops, without unnecessary access to customer content.

Parts
  • Receive the device
  • Approve work
  • Complete the job
What happens next
Intakenow, a few minutes
Call and demoafter our reply
Setuptogether with you
Liveonce everything is ready
Price Investment and licenceA one-off investment in your software and a fixed monthly licence for hosting, updates and support. You hear the amounts in the call.

Vorlyo

AI assistant · our team takes it from there

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