Workshop software for bicycle repair shops
Turn each bicycle drop-off into a clear repair job.
Keep the reported issue, inspection, required parts and customer agreements with the same repair. Mechanics know what to do and customers receive updates at the right moment.
Discuss your projectWorkshop · Bicycle repairs
ExampleJob B–018
Approval needed- Bicycle
- City bike · example
- Issue
- Brake rubbing
- Proposal
- Replace cable and brake pads
- Parts
- Check stock
Next step
Approve additional work first
Inspection identified another repair. Record the cost and send the proposal to the customer before the mechanic proceeds.
An appointment does not establish the work a bicycle needs.
A customer books a brake check. Inspection reveals a worn cable and a part that needs ordering. When the calendar only contains a time slot, these dependencies disappear into separate notes. We connect the appointment to a job record with distinct diagnosis, parts and approval states. A bicycle is not treated as ready simply because its scheduled hour has elapsed.
Three handovers that keep the workshop organized.
- 01
Receive and identify
Record the issue, identifying bicycle details and accessories left with it. Associate an internal job reference with the bicycle so another colleague can find it without relying only on a name or colour.
- 02
Inspect and agree
Mechanics add findings and proposed work. Separate approved repairs from additional work awaiting permission. Ordered parts and received parts have different statuses.
- 03
Finish and arrange collection
Record completed work and the final check before sending a collection message. Keep ready, collected and paid distinct so bicycles still in storage remain visible.
Keep a capable point-of-sale system in place.
Workshop planning and retail sales do not have to be rebuilt in the same package. We examine whether job lines, parts and totals can connect to your existing till. One agreed source owns stock figures. If an integration is unavailable, we explain which handover remains manual and where custom development adds value.
- One customer brings two bicycles
- Create a separate job for each bicycle with its own issue, parts and completion message. Sharing a contact does not mean both repairs finish together.
- A part arrives later
- Keep the job waiting for material and allocate repair time once it arrives. A shipment in transit should not produce a firm collection promise.
- Additional work is declined
- Retain the original approval and exclude declined additions. Mechanics can see what may proceed without reconstructing the conversation.
Start with the repair record and the handover to reception.
We discuss mechanics, workstations, repair types, messages and till integrations. Online appointments, stock reservations and multiple locations can follow your operating process. Vorlyo provides hosting and care within the agreed scope. Manufacturer diagnostics and technical assessment of electrical systems remain in the tools used for that purpose.
Good to know.
Can customers request a repair online?
Yes. An enquiry can collect the issue and preferred time. Final duration and pricing are determined when your team has enough information.
Can we attach photographs to a job?
Yes, for an agreed purpose such as recording condition on arrival. Access and retention are configured deliberately.
Will this connect to our existing till?
We assess its integration options and the information to exchange. Compatibility is checked before agreeing the implementation.
Can customers approve additional work?
Yes, through a clear proposal and recorded response. If the proposal changes, the approved version must remain identifiable.
Explore further.
Explore the full serviceGive every bicycle a clear path through the workshop.
Tell us where you want to go. We will help you find the way.
No obligation · Fixed scope, timeline and price after intake