Workshop software for bicycle repair shops: Turn each bicycle drop-off into a clear repair job.
Keep the reported issue, inspection, required parts and customer agreements with the same repair. Mechanics know what to do and customers receive updates at the right moment.
Workshop · Bicycle repairs
ExampleJob B-018
Approval needed- Bicycle
- City bike · example
- Issue
- Brake rubbing
- Proposal
- Replace cable and brake pads
- Parts
- Check stock
Next step
Approve additional work first
Inspection identified another repair. Record the cost and send the proposal to the customer before the mechanic proceeds.
Activity
- Proposal recorded · Client10:05
- Issue recorded · Team09:48
- Bicycle recorded · Client09:12
An appointment does not establish the work a bicycle needs.
A customer books a brake check. Inspection reveals a worn cable and a part that needs ordering. When the calendar only contains a time slot, these dependencies disappear into separate notes. In the software every appointment has a job card with distinct diagnosis, parts and approval states. A bicycle is not treated as ready simply because its scheduled hour has elapsed.
Workshop software for bicycle repair shops
Example- 1
Receive and identify
DoneRecord the issue, identifying bicycle details and accessories left with it.
- 2
Inspect and agree
In progressMechanics add findings and proposed work.
- 3
Finish and arrange collection
NextRecord completed work and the final check before sending a collection message.
Three handovers that keep the workshop organized.
Receive and identify
Record the issue, identifying bicycle details and accessories left with it. Associate an internal job reference with the bicycle so another colleague can find it without relying only on a name or colour.
Inspect and agree
Mechanics add findings and proposed work. Separate approved repairs from additional work awaiting permission. Ordered parts and received parts have different statuses.
Finish and arrange collection
Record completed work and the final check before sending a collection message. Keep ready, collected and paid distinct so bicycles still in storage remain visible.
Keep a capable point-of-sale system in place.
A job card can carry on into an invoice with a payment link, so the customer can pay for additional work straight away. If you prefer to take payment at the counter, at the start we connect job lines, parts and totals to your current till. Stock is kept in one agreed source, and at the start we agree which step your team keeps doing by hand.
One customer brings two bicycles
Create a separate job for each bicycle with its own issue, parts and completion message. Sharing a contact does not mean both repairs finish together.
A part arrives later
Keep the job waiting for material and allocate repair time once it arrives. A shipment in transit should not produce a firm collection promise.
Additional work is declined
Retain the original approval and exclude declined additions. Mechanics can see what may proceed without reconstructing the conversation.
Clients in other industries.
No customer story from this industry yet. This is how the software works for businesses elsewhere.
All customer stories
Hotel Aadam Wilhelmina
Online check-in, even at two in the morning.
Read the story
L'Artiste Barbershop
A full calendar starts with easy booking.
Read the storyNovaw Pilates
Focus on the class. Let the booking take care of itself.
Read the storyAt the start: mechanics, repairs and messages.
At the start we set up mechanics, workstations, repair types and customer messages. Online booking with confirmation and reminders is switched on if you want it, also for several locations. We set up the workshop system for your bicycle repair shop once, after which a fixed monthly licence covers hosting, updates and support. Manufacturer diagnostics and technical assessment of electrical systems remain in the tools used for that purpose.
View pricingSupport and updatesGood to know.
Explore pricing and optionsCan customers request a repair online?
Yes. An enquiry can collect the issue and preferred time. Final duration and pricing are determined when your team has enough information.
Can we attach photographs to a job?
Yes, for an agreed purpose such as recording condition on arrival. Access and retention are configured deliberately.
Will this connect to our existing till?
Yes. At the start we connect the job card to your till so lines and totals are not entered twice. Customers can also pay through the payment link.
Can customers approve additional work?
Yes, through a clear proposal and recorded response. If the proposal changes, the approved version must remain identifiable.
What often connects to this.
- Till software for retailSearch products, choose variants and take payment by card, cash or Tikkie. The till runs on a touchscreen or tablet, keeps working offline and shows at the end of the day what was sold.
- Scheduling software for installation companiesAn open time slot is not enough. The right technician, required parts, travel time and site access all need to align. The software keeps those daily decisions together in one schedule.
A clear job card for every bicycle.
Start with a short intake. Then we schedule a call to show the software with your services, team and way of working.
WhatsAppinfo@vorlyo.com Workshop software for bicycle repairs: digital job cards, parts, customer approval and collection messages in one view, set up for your workshop.
- Receive and identify
- Inspect and agree
- Finish and arrange collection